Learning Outcomes Competences After the end of the programme, the learners will be able to: PA1: think critically and creatively: manage creative processes in yours and your teams’ work; organise thought, analysis, synthesis and critical appraisal; including to identify assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately. PA2: tackle situations by establishing criteria, formulating potential courses of action, implementing and controlling selected courses of action, evaluating results, and reviewing processes. PA3: exercise and develop relevant personal and interactive skills. PA4: engage in lifelong learning through reflection on practice and experience PA5: set targets, motivate, monitor performance, coach and mentor, in order to continuously improve the people, activities, operations and units being managed. PA6: recognise situations in which unusual ethical matters arise; and apply ethical, societal and organisational values to situations and choices. PA7: conduct relevant research into business and management issues and explore different frameworks of analysis. Note: PA1-4 will be required to achieve the diploma exit, PA1-7 will be required for a complete Masters degree (please refer exit awards for details) Knowledge Outcomes After the end of the programme, the learners will be able to: PB1: understand the impact of contextual forces on organisations including legal systems; ethical, economic, environmental, social and technological change issues; international developments; corporate governance and the contemporary business and management functions. PB2: acquire knowledge about markets and customers; the development and operation of markets for resources, goods and services; expectations of customers and equivalent stakeholders, service and orientation. PB3: define the concepts, processes and institutions in the production and marketing of goods and/or services; the management of resources and operations. PB4: describe the financing of the business enterprise or other forms of organisations: sources, uses and management of finance; use of accounting for managerial and financial reporting applications. PB5: describe the ideal methods of management and development of people within organisations: organisational theory, behaviour, industrial/employee relations, human resource management, change management. PB6: employs specialised or multidisciplinary theoretical and practical knowledge some of which is at the forefront of a field of study. PB7: comprehend the appropriate business policies and strategies within a changing context to meet stakeholder interests PB8: employ research, and innovative techniques to solve business problems and forthcoming business plans considering the impact on society and on overall stakeholders wellness. PB9: develop and implement appropriate business policies and strategies within a changing context to meet stakeholder interests. Note: PB1-7 will be required to achieve the diploma exit, PB1-9 will be required for a complete Masters degree (please refer exit awards for details) Skills OutcomesAfter the end of the programme, the learners will be able to: PC1: scan and organise data, abstracting meaning from information and sharing knowledge PC2: perform everyday statistical skills in relation to quantitative data, including using models of business situations; exercise basic qualitative research skills PC3: proficiently use communication and information technology, including word-processing and spreadsheet software, messaging and conferencing, and the internet PC4: communicate effectively, orally and in writing, using a range of media, including preparing and appraising business reports; including listening to, negotiating with and persuading and influencing others PC5: exercise self-awareness and self-management, perform time management; exercise sensitivity to diversity in people and different situations; and continue learning and reflection in your workplace. PC6: perform effectively within a team environment, and recognise and utilise other people’s contributions in the processes; perform team selection, delegation, development and management. Note: PC1-4 will be required to achieve the diploma exit, PB1-6 will be required for a complete Masters degree (please refer exit awards for details)